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Dr. Robert Biswas-Diener

Hospitality and Happiness - Two Aspects that are Vital to Effective Coaching

All experienced coaches know that "clients own the agenda." That is, the client sets the topic and direction for the coaching relationship. Coaches, in turn, take responsibility for facilitation. In this presentation, two topics — happiness and hospitality — will be introduced as vital components of effective coaching facilitation. Dr. Robert Biswas-Diener will draw on the results of research to explain why these topics are beneficial in general and to the coaching relationship specifically. In each case, he will discuss specific ways that these two topics can inform coaching practice and, where relevant, he will provide examples from coaching.


Kussai El-Chichakli

Resilient Leadership at Coca-Cola Germany

Resilience and coaching-based leadership were already in trend before the corona pandemic to encourage teams to remain solution-oriented and at the same time resilient in the event of major upheavals.  But how could these concepts prove themselves in a decisive crisis? We shed light on the topic using the example of Coca-Cola Germany. 


Talk in German language.

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Johann Entz- von Zerssen & Anne Caspari; EZC.Partners

Coaching in Zeiten von Unsicherheit & Komplexität –

Einführung in das Cynefin©- Framework als Entscheidungshilfe für Coaches

Wenn radikale Veränderungen eintreten funktionieren unsere üblichen Methoden des Führens, Entscheidens und Handelns vom alten Normal nicht mehr. Komplexität ist kein Schlagwort mehr, sondern ist zur echten Herausforderungen geworden.

Viele unserer Klienten und deren Unternehmen sind verunsichert. Sie befinden sich der Konfusion zwischen dem alten und den noch im Werden begriffenen „new Normals“.

Das Cynefin Framework bietet hier einen wertvollen Bezugsrahmen zur Unterstützung von Standortsbestimmungs- und Entscheidungsprozessen mit entsprechenden Handlungsanweisungen für solche verschiedenen Kontexte. 

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Pauline Fatien

Sustainable coaching for the new normal? Ethics and Neutrality revisited

Have you ever felt stuck in practice or torn by a dilemma? Many of the coaches I have interviewed as part of my research have! And today, in the face of climate change, social inequalities and corporate excesses, many coaches experience acute challenges to conduct “coaching-as-usual”. Together, we will explore how and why coaching practices might need to be more sustainable to meet some socio-economic, political and environmental challenges of the 21st century. Sustainable coaching has implications in terms of how we think and practice ethics, and might require revisiting norms of neutrality in coaching.

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Simoon Larsen

Normal? What is it that we need to do? Combining the Berkana Institute approach and Theory U for a Better Normal

What do I do Now?

The New Normal, how confusing can that be. Let's first dive into the possible meanings of this. Is it about what we notice that is - or has become mainstream? Or is it what we approve or even strive for. And what are the consequences of those different meanings. And what in that theme is the work that needs us doing. How do we engage with this world, connect with its harsh realities, and resolve to keep searching for meaningful work? What is that exactly in the New Normal?


Kai Helfritz

On the way to the New Normal - what changes will mobile working bring with it?

The combination of presence and mobile work is more and more part of the New Normal and everyday life in many companies. In this context, there were some changes, for example in terms of leadership, corporate culture, flexibility, delimitation and much more. To this end, the German Society for Personnel Management eV (DGFP) has published a number of studies together with Fraunhofer IAO. Its results will be presented as part of the lecture in order to then discuss them with the participants.

Talk will be in German language.


Christian Hug

​Sustainability is a top priority - true or false?

This interview is about the experiences of four certified in-house coaches from a global media company. The pilot project was primarily about building an in-house coaching culture and introducing coaching as a 1: 1 and group development opportunity at all hierarchical levels.

Our conversation is about the milestones before the launch, the key learnings and the fact that coaching was ultimately 'democratized' as a development tool. Nowadays, not only has the economic consumer behavior become more and more personalized, but the coaches also wanted to recognize that the development of employees has become more and more differentiated and individual.

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ICF Diversity Inspiration

ICF Diversity Inspiration - What Inspires You?

How do you bring coaching and diversity together? With the diversity inspiration we want to
create more visibility for what you do. We want to steal your stealth caps. Get out of the sink, the cupboards and all other hiding places. We want to put you into the spotlight.
In this round we present the new initiative of ICF Germany. We want to enter into a dialogue with you and know: Why do you think you would be there? Why are you a diversity inspiration? Or do you know someone who is?


Åsa Jarskog

Inner Development Goals – calibrating our inner compass to reach a sustainable world.

The Sustainable Development Goals were created as a roadmap to a sustainable future.


We are now creating the Inner Development Goals - a framework of the capabilities, qualities, and skills that are needed to achieve the 17 goals. Our aim is to educate, inspire and empower people to be a positive force for change in society, in their own lives and those around them, and at the same time find purpose and meaning in their lives.


The IDGs provide a collective framework that helps us to solve complex problems. It serves as a useful compass that encourages personal growth for everyone. This is especially useful for formal and informal leaders driving change I in public, private and civil society organisations.

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Markus Kristen

New normal: Coaches cause/cash/calm climate crisis!
Welchen Beitrag wollen Sie leisten?

How can I, as a coach, take on responsibility and inspire responsible action in business?
Creating a “better normal” means pulling the curtain aside in order to recognize unconscious biases and toxic paradigms. With the clarity we have gained, we can direct a more productive play on the stage of this economic and social epoch: The play is not called “5 to 12”, but “How we designed the better new normal together and lived happily for another 5000 years”. 

The key note addresses the following sticking points:

  • Self-update: What do I believe in - what do I consider fake news - how do I update my opinions, attitudes and values?

  • Relevant data that aptly describe the current state of the economy in the global ecosystem: status quo and core drivers for the sustainable new normal.

  • How do I see my responsibility and how can and would I like to bring it into the coaching contact? How to inspire for climate responsibility?

  • Seize coaching in the megatrend of climate change adaptation and mitigation as a "business opportunity".

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Dr. René Kusch

Increasing coachability in dominant executives: an empirical consideration

In order to fully exploit their own potential, managers should be regularly informed about how others perceive their leadership behavior - because the image of others and self-image often diverge. For a manager to be able to process feedback constructively, it is important to have a level-headed reaction, acceptance and a serious discussion of the content.



Prof. Dr. Jonathan Passmore

Diversity, Inclusion & Belonging in coaching: Racial equality in Coaching

In this session Prof Passmore will share the results from an 18months study into race in
coaching, and the implications for the global coach community. The research gathered data from coaches, professional bodies, coach training providers, and coaching services companies and provides a series of 15 recommendation. Coaches attending the event will be invited to commit to reflect on the implications for their practice and how they, and ICF Germany, can become a positive force for change. Delegates attending the session will receive a free copy of the 24 page report.

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Elly Oldenbourg

NEW WORK ... and use your own room for maneuver

Coaching is in a phase of fundamental transformation. The fact that we are structural changes in our working and economic world is obvious in view of the profound changes in the labor market and in society. In the thicket of buzzwords, however, many find it difficult to move from 'talking about it' to acting, as so often we do not have an understanding problem but an implementation problem. Elly Oldenbourg would like to build exactly this bridge in her keynote and encourage people, as an individual as well as a multiplier in companies, to get into really new work, creation and design, instead of further optimizing the status quo of the (working) world - and with it digitization in the coaching market. The question arises: what is digital coaching? Simone Mählmann deals intensively with the question of what is really new about digital coaching and which success factors are decisive for maintaining quality and fairness for everyone involved.

Image: Copyright Xenia Bluhm

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Professor Elena Semino

Metaphors, and why they matter – creating a better normal

I will talk about metaphor as a central tool for communication and reasoning. Whether consciously or not, we regularly use metaphors to talk about subjective and complex phenomena in terms of more concrete and clear-cut experiences. For example, we talk about life as a journey, negative emotions as being down, and illness as an enemy. I will explain why this is and why it matters, especially in communication about sensitive topics. The talk builds on my experience of researching the use of metaphors in communication about cancer, pain, Covid-19 and climate change, as well as on experimental research that shows how the metaphors we are exposed to influence the ways in which we think and feel about problems and their possible solutions.

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Dr. Bernadette Tillmanns-Estorf

The "new normal" in the interplay of digital leadership and professional communication -  what comes, what stays, what goes?

Times of intense change lie behind us. Cooperation and leadership had to and must be redefined. Companies are looking for new ways and rules for work places and working methods. But which way is the right one? What do the employees want? What do companies need and what are the requirements for their managers? Which approaches are suitable for finding the right balance between digital leadership and professional communication? How will it be possible to identify and retain employees in companies in the future? These are just a few of the many questions we are confronted with in the “New Normal”. The lecture offers insights into current studies, reports from the everyday life of companies and promises that not all questions will be answered conclusively.


Dr. Ulrich Vogel

How you can master the complexity of the new world of work with the 'Values Compass'

Nobody runs to 100% of their potential. We all have room for improvement. The key to unleashing the potential lies in value-based thinking and acting. How does it work? You 'break down' planned activities and align them based on values. The 'value compass' shows a simple system in the jungle of complexity of modern working environments, with which you can differentiate every action step by step according to value dimensions. You recognize stumbling blocks, but above all opportunities to increase your value proposition. In addition, you can use the value compass to assess yourself and have others judge you. Use the tools shown in the lecture to unleash your potential - and that of other people.

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